Frequently Asked Questions

Got questions? We’ve got answers. Whether you're curious about shipping, sizing, or just want to know what makes our polos so special—this is the place.

We’re always here to make your shopping experience smooth, stylish, and stress-free.

👕 What makes Bruno Velari's apparel different?

Our apparel is crafted for confidence and comfort. From their tailored fit to their breathable, soft-touch fabric, we design every piece to elevate your wardrobe. Think premium feel, everyday versatility, and timeless style—all in one.

🚚 How long does shipping take?

Orders are processed within 1–3 business days and typically arrive within 5-10 business days after shipping. You’ll receive a tracking number as soon as your order is on its way.

💳 What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as Apple Pay, Google Pay, PayPal, Shop Pay, and Venmo. Your checkout experience is fast, safe, and secure.

🔄 Can I return my order?

Absolutely. We offer a 15-day return window from the day your order is delivered.
Returns must be unworn, unwashed, and in original condition with tags. Once we receive your return, refunds are processed within 10 business days to your original payment method.

✉️ How can I contact customer support?

Our support team is just an email or phone call away!
Reach out anytime to support@brunovelari.com or call us at +1 (800) 485-1034.
We’re available Monday through Friday, 9am–6pm CST.

🧼 How should I care for my Bruno Velari apparel?

To keep your polo looking fresh and sharp, we recommend:

• Machine wash cold, gentle cycle
• Hang to dry or tumble dry low
• Avoid bleach and fabric softeners
  

📍 Do you ship outside the U.S.?

Yes! If you can checkout we can deliver to your location.

If you don’t see your question here, don’t hesitate to ask. We're always just a message away and happy to help.