Return & Refund Policy

We want you to love what you wear—and we understand that sometimes things just don’t work out. That’s why we’ve made our return process simple, fair, and stress-free.

If something doesn’t fit, feel right, or match your expectations, we’re here to make it right.

🔁 30-Day Return Window

You have 30 days from the date of delivery to return eligible items.
Whether it’s a sizing issue or a change of heart, we totally get it—just make sure your item is:

Unworn and unwashed
In its original condition
With tags still attached (if applicable)
Returned with original packaging, if possible

Returns that don’t meet these conditions may not be eligible for a full refund.

📦 How to Start a Return

Just send us a message at support@brunovelari.com with your order number and reason for return.
We’ll guide you through the next steps and provide return instructions tailored to your order.

Please note: Return shipping costs are the responsibility of the customer, unless the item arrived damaged or there was an error on our part.

💳 Refund Timing

Once your return is received and inspected, we’ll send you an email confirmation.
If everything checks out, your refund will be processed within 10 business days to your original payment method.

Depending on your bank or credit card provider, it may take a few additional days for the funds to appear in your account.

🚫 Non-Returnable Items

To maintain hygiene standards and quality assurance, we do not accept returns on:

Final sale items
Items marked as non-returnable at checkout

If you’re unsure whether an item qualifies, feel free to reach out—we’re happy to clarify.

💬 Need Help?

We’re here to help you shop with confidence.
If you have questions about sizing, styling, or fit, our support team is always available before or after your purchase.

🧥 Confidence Woven Into Every Return

We’re proud of what we make—and confident you’ll love it too. But when it’s not quite right, our return policy ensures you always have options. At Bruno Velari, it’s not just about looking good. It’s about feeling great—from your first click to your final fit.